Shipping Policy

At Colognese, every order is carefully packaged to ensure your fragrance arrives safely and in perfect condition.

Delivery

Orders are typically delivered within 1–7 days. Shipping fees are calculated based on your location and displayed at checkout.

Please make sure your phone number and delivery address are correct before completing your order. Incorrect or incomplete information may result in delivery delays.

Damaged or Incorrect Orders

If your order arrives damaged, leaking, defective, or you receive the wrong fragrance, please contact us as soon as possible with your order number and clear photos of the product and packaging.